Canberra Airport is committed to providing a terminal that is accessible to all members of the community. If you require any further assistance or have any questions, please contact our customer service team in advance on 02 6275 2226, or email via info@canberraairport.com.au.
The Hidden Disability Sunflower
The Sunflower lanyard, featuring a distinctive sunflower emblem, allows individuals with non-visible disabilities, such as autism, dementia, anxiety, or chronic pain, to discreetly signal that they may need extra time, assistance, or a quieter environment.
How do I request a lanyard?
Frontline staff at Canberra Airport have undergone training to recognise the Sunflower symbol and understand how best to support passengers wearing the lanyard. Whether it’s providing extra time, identifying quieter areas, or offering reassurance, staff are ready to assist you at every stage of the journey.
Sensory Stories
Sensory Maps
Website Accessibility
We've recently integrated the 'Userway' widget into our website, ensuring barrier-free access to online content for all visitors. Located at the bottom left corner of every web page, the widget allows users to customize their experience according to their accessibility preferences.
By clicking the icon, you can translate pages into various languages, adjust font size, spacing, contrast, and even pause animations. This enhancement aligns our commitment to accessibility across both physical and digital platforms.
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